Customizing notification settings user interface in Pega Platform
Notification definitions that you create can send notifications to users through various channels. Users can set their preferences by using the default notifications settings user interface in the Case Manager or Case Worker portal. You can customize the notifications settings user interface to change its look and feel and to limit the number of options available to users.
Customize the notification settings user interface
You can customize the Notification Settings control center. The following table lists the rules that can be overridden to customize the user interface.
UI element | Rule to be overridden | Class | Sample use case |
|---|---|---|---|
Default notification settings user interface | pyUserNotificationPreferences | @baseclass | By default, the notification settings are displayed in a dialog box. You can customize the layout and appearance of this dialog box or include this dialog box in your portal by overriding this rule. |
General notifications layout | pyGenericNotificationPreferences | Rule-Obj-Class | By default, all the notification definitions under @baseclass are displayed as a list in this layout. You can customize the color and layout of this area by overriding this rule. |
| Case type notifications layout | pyUserNotificationPrefsAtClassLevel | Rule-Obj-Class | By default, all the notification definitions under a case type are displayed as a list in this layout. You can customize the color and layout of this area by overriding this rule. |
Default channel display option | pyDisplayChannelPreference | Data-Notification-Preference | By default, preferences are displayed as check boxes. You can change this control, for example, to a slider, by overriding this rule. |
| Default channel name | pyDisplayChannelHeader | Data-Notification-Preference | By default, channel names are displayed as formatted text. You can customize this text by overriding this rule. |
Customize the default web gadget
A web gadget that you can customize displays notifications to the user in the portal.
UI element | Rule to be overridden | Class |
|---|---|---|
Notification gadget and icons | pyDesktopNotificationGadget | @baseclass |
Notifications center in the portal | pyDisplayNotificationGadgetDetails | PegaGadget-Notifications |
| Notification display in the notifications center | pyshowNotificationDefault | Work- |
Customize email notifications
When users choose daily or weekly email notifications, a digest of notifications, which uses the default email template, is sent. You can customize this template for daily and weekly digest emails by overriding the pyDailyEmailDigest and pyWeeklyEmailDigest correspondence in the @baseclass class.