Support Article
Fields using rich text editor does not post values upon Submit
SA-17866
Summary
Submitting Rich Text Editor fields within a modal flow action using Tree Grid layout does not post to database after upgrade from Pega 7.1.7 to 7.1.8. UI elements show RTE fields blanked out after Submit action.
Error Messages
Not Applicable.
Steps to Reproduce
- Use a Tree Grid.
- For each row, add a link to show flow action in modal window. Make sure flow action section field uses rich text editor control.
- Submit the flow action and check the values.
Root Cause
A defect or configuration issue in the operating environment.
Resolution
Perform the following local-change:
Change encoding from “multipart/form-data” to “multipart/mixed” in the function, and updateFormEncoding(), of FilePath control:
function updateFormEncoding(){
var oForm = document.forms[0];
if(oForm)
oForm.encoding = "multipart/form-data";
}
Published January 31, 2016 - Updated October 8, 2020
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