Pega Workforce Intelligence collects and analyzes data about your employees’ workdays and their use of technology. It then provides guidance about how you can optimize your workforce, processes, and technology.
With these insights, you can make data-driven decisions, and then use Pega Robotic Automation to create solutions that leverage these insights into efficiency improvements for your organization.
This context-sensitive Help system is designed to provide information to Workforce Intelligence users. This Help system includes information about concepts, discussions of the Dashboard, and the following tabs:
The Administration Guide is designed to provide Workforce Intelligence administrators with the information they need to implement and maintain Workforce Intelligence in their organization. This guide includes descriptions of the options available from the Administration tab and the tasks you can perform. You must be assigned the administrator role to see this tab and perform these tasks.
Use these links to see the release and build notes for prior Workforce Intelligence updates:
- Workforce Intelligence Release Notes version 2.2.0
- Workforce Intelligence Release Notes version 2.1.588
Use Workforce Intelligence to uncover blind spots and opportunities, which you can then leverage with Robotic Automation to change how your work gets done.