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Agents - Managing, tracing, reporting problems
TechTalk | October 24, 2017 | 11:58
Learn about Agents in the Pega Platform: Definition, types, and modes. Find out how to create a custom agent queue, how to manage an agent queue, and how to requeue a broken queue. Get answers to frequently asked questions about agent threads, debug logging, and seeking GCS assistance.
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About this Series
TechTalks are aimed at developers, architects, business analysts, and anyone interested in leveraging Pega's technology to build efficient and effective business applications. TechTalk can serve as a platform for learning, networking, and staying up to date with the latest advancements in Pega technology; led by Pega experts and product owners.