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Completing the New or Save As form

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Create a correspondence type rule by selecting Correspondence Type from the Process category.

A correspondence type rule has a single key part:

Field

Description

Correspondence
Type

Enter a name for this instance that identifies a type of correspondence. Begin the name with a letter, and use only letters and digits.

For general information on the New form, see Completing the new rule dialog box. For general information on the Save As form, see How to enter rule keys using Save As.

Rule resolution

When searching for a skill rule, the system filters candidate rules based on a requestor's RuleSet list of RuleSets and versions.

Circumstance-qualified and time-qualified resolution features are not available for correspondence type rules.

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