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Flow formAn Integrator shape 
identifies an activity that connects your PRPC system to an external system to send or receive data.
The
helps to identify the Integrator shape. 
indicates that one or more tickets are defined on the integrator. Assigned ticket names appear beside this icon on the flow.
Purpose
An integrator shape can connect to a customer master database to retrieve account balances or verify account numbers and status. Integrator shapes use activities (with Connect as the Activity Type) that call connector rules (Rule-Connect- rule types).
On the flow Diagram tab, you can add a shape to a flow in one of three ways. Validation of the added shapes occurs when you save the flow.
Use the canvas context menu:
- Right-click a blank area of the canvas where you would like the Integrator shape to appear.
- Hover over Add on the submenu to display a list of shapes you can add to the flow.
- Click the Integrator shape. After the shape has been added to the canvas, click and drag to reposition.
Use the toolbar Flow Shape palette:
- Click the Flow Shape palette on the toolbar to display a drop-down shapes menu that will remain open until you close it, facilitating the process of rapidly adding multiple shapes. Click the window title bar and drag the submenu to another area of the screen, as needed.
- Click and drag the Integrator shape to the canvas.
- Close the Flow Shape palette at any time.
Use the Flow Shape palette drop-down menu:
- Click the down arrow
on the toolbar Flow Shape palette to display a drop-down shapes menu. - Click and drag the Integrator shape from the drop-down menu to the desired position on the canvas.
Editing Integrator shape properties
1. On the flow Diagram tab, open the properties panel using one of the following:
- Double-click the shape.
- Right-click the shape and select Properties from the drop-down menu.
- Click the shape, then click the View Properties icon
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2. When the Integrator Properties panel appears, complete the fields as described in the tables below.
3. Assign a name to this Integrator shape. Choose a name meaningful to application users who see this on the work item history display, the breadcrumbs control (for entry points), and the Where-Am-I? diagram.
The shape name is only descriptive; it does not affect runtime execution. This name also appears inside the integrator shape on the Diagram tab.
4. Click OK or click anywhere off the shape to save edits and close the panel.
5. Connect at least one incoming connector to the shape. Ordinarily, connect one (and only one) outgoing connector to the shape.
Deleting an Integrator shape from the flow
An integrator may be deleted from the process flow. Right-click the integrator, and select Delete from the drop-down menu.
You can also select the integrator and do one of the following:
- Click Delete
on the toolbar. - Press the Delete key on your keyboard.
When a shape is deleted, the connectors to and from the shape are also deleted.
Complete the Integrator tab as described in the table below.
Field |
Description |
| Rule |
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| Parameters |
If the connector requires parameters, response and request data transforms generated by the accelerator are listed. Use the generated "Request Data Transform" to define the mapping of application (source) properties to connector request (target) properties. Use the generated "Response Data Transform" to define the mapping of connector response (source) properties to application (target) properties. |
| Application |
|
| Work Type |
|
| Specification |
|
| Audit Note |
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| Entry Point |
Select to indicate that this Integrator shape is an entry point, which a user can return to using the breadcrumbs control or the standard flow action Work-.Previous. The default is cleared. This checkbox works with Perform harnesses that include a breadcrumbs display and with assignments that offer the Work-.Previous flow action. In other cases, the checkbox has no effect. Because an Integrator shape presents no user form, if a user clicks a breadcrumbs control to return to this entry point, flow processing resumes and pauses at the next assignment or other shape that requires user input. |
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Only Going Back |
This checkbox appears only when you select the Entry Point? checkbox. Select to restrict users at runtime from jumping ahead to this step without having completed the preceding steps. After having completed this step, users may jump back to it from steps that follow it.
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| Post Action on Click Away |
This checkbox appears only when you select the Entry Point checkbox. Select to run flow action post-processing when you click away from this entry point. |
Select an activity with an Activity Type of 
25196 How to control history instances written to the audit trail.
For maximum user flexibility, leave this checkbox unselected if your flow accepts inputs in any order. However, this approach is typically not workable for flows that contain decision shapes, or that have intermediate shapes that are not entry points.Complete the Work Status field under the Status tab to set the status for the work item. This allows you to easily change the status at multiple points in the life cycle of a work item without adding a Utility shape to the flow for each status change. Similar to setting work item status using a Utility shape, setting the status on this tab invokes the UpdateStatus activity. Any defined tickets dependent on the status are raised, as appropriate.
Field |
Description |
| Work Status |
A status indicator appears on connectors to shapes that change a work item status. For example, if the shape status is set to Pending-External, the connector to that shape will display a small red flag. All transitions connecting to the shape will display the status indicator. Following are the status indicators for the four status prefixes.
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New
Open
Pending
ResolvedAdd a Ticket Name field under the Tickets tab to indicate the ticket(s) available at runtime. Use the Ticket to mark the starting point for exceptions that may arise at any point in the flow, such as a cancellation. The ticket is a label for a point in a flow, much like a programming "GOTO" destination.
An activity executing anywhere in your entire PRPC application can set or raise this ticket by executing the Obj-Set-Tickets method with this ticket name as a parameter. See Ticket help for other ways to raise a ticket.
The scope of a raised ticket includes all flows on the current work item that contain this ticket. If found, processing stops on that flow promptly, and resumes at the ticket point.
The system adds a ticket icon to an integrator shape to indicate one or more tickets are associated with the integrator. The assigned ticket name appears on the flow.
Field |
Description |
| Ticket Name |
ExampleProcessing is connected to a ticket to respond to an exception, error flow or event. For example, if a mortgage application is withdrawn after some, but not all, of the application processing is completed, a mortgage processing flow can:
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| Display Name | Optional. The Ticket Name appears by default. Enter a name to display other than the ticket name. |
Optional. Select one or more tickets that are to be available at runtime from this integrator. Add a row for each ticket. Use SmartPrompt to display all tickets available to flows in this work type.
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activity type, breadcrumbs control, connector, entry point |
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How to create activities for use in flows TaskStatus-Set method |
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Standard activities for flows |