Offline configuration page

The Offline rules tab gives you access to:

• the cache manifest definition for the mobile app. This is where you modify static resource definitions for the mobile app, such as images and fonts, that will be available while working in offline. The Modify cache manifest link opens the pyCustomAppCache rule so that you update the contents of the cache manifest for the mobile app.
• a whitelist listing data pages that should also be available in offline even though they are not directly referenced in the user interface. The Modify whitelist link opens the pyDataPageWhitelistForOffline rule so that you can add or delete data pages from the whitelist.
• a blacklist listing data pages that should not be included in any of the offline synchronizations. This typically consists of data pages that are only used on the client or on the server but not both. The Modify blacklist link opens the pyDataPageBlacklistForOffline rule so that you can add or delete data pages from the blacklist.
• a delta sync blacklist listing data pages that are excluded from the frequent delta data synchronizations. You should define the data pages for the mobile app here that have large amount of data and that do not change often. A good example is a list of countries, states whose names seldom change. The advantage of using this list is that it saves time during the delta-sync packaging. The Modify delta-sync blacklist link opens the pyRequestSync_RemoveFromUpdate rule so that you can add or delete data pages from the delta-sync blacklist.
• a locales list that will be packaged and available offline. The Modify locales list link opens the pyLocalesListOffline rule so that you can add or delete locales for offline use.

Note: Keep in mind that data page discovery logic takes place during the packaging process. It takes into account the values specified in the whitelist and the two blacklists.

The Case types tab lists all the cases, including their subcases, that are defined in your Pega 7 Platform application and whether they are offline enabled or not. Click any case name in the list to open it for editing in the Case Designer.

The Access groups tab lists all access groups for the Pega 7 Platform application and whether they are offline enabled or not. Click their name in the list to edit the given access group rule. The Force full-sync for all groups button forces a full synchronization to all users of these access groups upon their next login.

The Pooling settings tab provides settings for request and requestor pooling. On this tab you specify:

• the maximum number of idle requestors
• the maximum number of active requestors
• the maximum wait time in seconds

The Update button allows you to update these pooling settings from within this page without switching to the service package instance. The OfflineServicePackage link allows you edit the service package rule containing additional settings used for offline capability.

The Retrieve device log tab lets you retrieve device logs from a specific user's device. Data can be narrowed down by a log level and timeframe. For the device log retrieval to work you must specify your criteria in the following fields:

• Operator ID autocomplete field – lets you select a name of the user of the device from which you want to retrieve logs.
• Log level – lets you control which logging events appear in the retrieved device logs.
• Period of retrive logs – lets you specify whether the logs should be retrieved for the whole time the application was installed on the device, or for a certain time period.

The Log files link lets you view or download the current Pega log on the server node you are accessing.

The Retrieve log button sends a request to retrieve the device logs during the next data synchronization event.