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Support Article

ASCII characters are displayed instead of special characters

SA-26992

Summary



' ASCII characters are displayed instead of apostrophe (') in the radio button configuration.

Error Messages



Not Applicable

Steps to Reproduce

  1. Create a radio button with prompt list.
  2. Create a field value for the radio button value with special character (').

Root Cause



A defect in Pegasystems’ code or rules:
The field values are passed through a rich text filter because of which certain characters like apostrophe, double quotes, and so on are converted into their HTML entities form.

Resolution



Apply HFix-22647.

Published September 1, 2016 - Updated October 8, 2020

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