Support Article
ASCII characters are displayed instead of special characters
SA-26992
Summary
' ASCII characters are displayed instead of apostrophe (') in the radio button configuration.
Error Messages
Not Applicable
Steps to Reproduce
- Create a radio button with prompt list.
- Create a field value for the radio button value with special character (').
Root Cause
A defect in Pegasystems’ code or rules:
The field values are passed through a rich text filter because of which certain characters like apostrophe, double quotes, and so on are converted into their HTML entities form.
Resolution
Apply HFix-22647.
Published September 1, 2016 - Updated October 8, 2020
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