Support Article
Blank screen while closing the portal work object tab
SA-11904
Summary
When user is trying to close a work object tab of user portal, blank screen is encountered.
Error Messages
Not Applicable.
Steps to Reproduce
1. Configure a section of your portal with workarea control.
2. Launch the Work Object and close it using the x icon.
Root Cause
The root cause of this problem is software use or operation error. The issue is because of using deprecated WorkArea control in Pega 7.1.7.
Resolution
This issue is resolved through the following local-change:
One must update to DynamicContainer for the functionality to work as expected.
Published February 22, 2016 - Updated October 8, 2020
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