Support Article
Changing the gateway configuration throws error
SA-8595
Summary
User is trying to modify the GatewayConsoleConfigurationMode parameter from "Enabled" to "Disabled". After making the requested change the application throws an error message while accessing the URL. Application works fine after reverting the changes.
Error Messages
PRGateway Exception: Logical host: default does not map to a PRPC host.
Steps to Reproduce
1. Modify GatewayConsoleConfigurationMode parameter from Enabled to Disabled in web.xml for prgateway.war.
2. Restart the server and access the application which loads IAC gadget.
Root Cause
The root cause of this problem is software use/operation error. PRPC Hosts details are not updated in web.xml.
Resolution
Make changes in web.xml looking into the content of prgatewayconfig.xml file.
Published August 21, 2015 - Updated October 8, 2020
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