Support Article
Database connection error in Personal Edition install
SA-13298
Summary
Unable to connect to database while running Personal Edition installer.
Error Messages
The Process Finished Unsuccessfully
Use logs to find teh cause, then correct and run again
Steps to Reproduce
Double click the PRPC_PE jar file found in the Personal Edition media.
Root Cause
The install.bat file should be used to launch the Personal Edition installer, not the PRPC_PE jar file.
Resolution
Perform the following local-change:
Double click the install.bat file instead of PRPC_PE.jar.
Published August 28, 2015 - Updated October 8, 2020
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