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Support Article

Delegated rules do not open by InsName

SA-16623

Summary



An error occurs when trying to open a delegated Decision Table rule.

Error Messages



Failure opening the Rule Instance


Steps to Reproduce

  1. Delegate a Decision Table rule using the Favorites model.
  2. Log in through the Business Analyst portal and attempt to open the delegated rule from the MyDelegatedRules section.


Root Cause



The OpenDelegatedRules activity uses the parameter InsName instead of insName.

Resolution



Perform the following local-change to continue using the Favorites model for delegation:
  1. Save a custom version of the OpenDelegatedRules activity in your RuleSet and change the parameter from InsName to insName.
  2. Modify the pyDelegatedRule section to call your version of the activity.
  3. Install HFix-23767, which adds a When condition to the WBOpen rule so pzGetDelegationDetails is not called when using the Favorites method.
The new Manage Change model is currently available for data type, decision table, and paragraph rules. Here is a link to a video about the new model:
http://pdn.pega.com/node/158306

Published January 31, 2016 - Updated October 8, 2020

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