Support Article
Failed to find 'RULE-OBJ-FLOWACTION' with the name 'DISPLAYEMAIL
SA-13583
Summary
A local action button is set within a repeat grid. On launching the local action, an error is generated. Errors launching flow action from repeating grid
Error Messages
"Failed to find a 'RULE-OBJ-FLOWACTION' with the name 'DISPLAYEMAILCONTENT' that applies to '@baseclass'. There were 4 rules with this name in the rulebase, but none matched this request. The 4 rules named 'DISPLAYEMAILCONTENT' defined in the rulebase are: 4 related to applies-to class '@baseclass', but were defined on subclasses: {Data-Corr-Email, Link-Attachment}.
Steps to Reproduce
1. Log in to the application.
2. Launch Interaction Portal.
3. Select New > Demo Connor.
4. Add Task > Ticketing.
5. Other actions > refresh.
6. Double click the row of Repeat grid.
Root Cause
A software use or operation error. It was observed on the Clipboard that pxObjClass was empty, leading the loss of context, and assuming the class as @baseclass at run time.
Resolution
Perform the following local-change:
In the activity that populates the results in the repeat grid, add a method parameter to set the Class.
Published September 1, 2015 - Updated October 8, 2020
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