Support Article
FlowProblemMissingStageFlow in StartNewFlow
SA-17439
Summary
User created integration layer, used in the application, to communicate with external services using StartNewFLow. All works fine but not for Save or Refresh button on Harness level (top right corner).
Error message displays on using these buttons and task appears in Case structure named "Reconcile inconsistency in stage processing link".
Error Messages
Error FlowProblemMissingStageFlow <Flow Name> occurs and task appears in Case structure named "Reconcile inconsistency in stage processing link"
Steps to Reproduce
1. Add a button is a section
2. In the Properties button, add "Action Refresh - this section" and add Activity which launches through StartNewFlow a new flow
3. Click the Refresh button or Save button
Root Cause
A software use or operation error due to missing configuration and wrong parameters passed to the activity.
Resolution
Perform the following local-change:
1. Set correct parameters:
param.pyManualSupportingFlow = true
param.flowClass = ""
param.CurrentStage = ""
param.flowType = <your flow ID here>
2. Add the process that is run, in the Supporting Process list of the parent CaseType
Published January 31, 2016 - Updated October 8, 2020
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