Skip to main content

This content has been archived and is no longer being updated. Links may not function; however, this content may be relevant to outdated versions of the product.

Support Article

Icon to open Work Object not working in Firefox

SA-3213

Summary



The application is designed such that it shows  list of work objects in  repeat grid along with an icon at the right most cell of the grid.
On clicking on this icon on a row, the corresponding Work Object gets loaded into clipboard in the thread /$WorkProcessing into pyWorkPage This is working fine for IE8 and Chrome. But while using the FireFox this loading is not happening.

Error Messages



N/A


Steps to Reproduce



Create a grid view containing Work Objects and an icon at the end of each row.
Call a Local Action Modal Window on click of the icon.
In The clipboard, check if the WorkObject is loaded.


Root Cause



Developer used Launch > Local Action which is not creating \$WorkProcessing thread in Firefox.
So workobject data is not getting loaded into clipboard and hence no further actions are done.


Resolution



Use handle List Items > Open local action.

"Handle List Items" actions are recommended to be used on repeating layouts.
"Handle List Items" will act on the row page context i.e. based on the selected row.
 If the icon is in grid action top / bottom, then we can use launch local action.

Published January 31, 2016 - Updated October 8, 2020

Was this useful?

0% found this useful

Have a question? Get answers now.

Visit the Collaboration Center to ask questions, engage in discussions, share ideas, and help others.

Did you find this content helpful?

Want to help us improve this content?

We'd prefer it if you saw us at our best.

Pega Community has detected you are using a browser which may prevent you from experiencing the site as intended. To improve your experience, please update your browser.

Close Deprecation Notice
Contact us