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Support Article

Internal Scroll bar appears in Summary view report

SA-13991

Summary



Whenever opening Summary View reports in IE 10 or 11 data is displayed with internal scroll-bar. This issue does not exist if reports are opened in Chrome browser or IE 8.


Error Messages



No error message displayed.


Steps to Reproduce



1. Click on Reports.
2. Click on any Summary view report.
3. Check the data in group by columns is not displayed fully and an internal scroll-bar appears to view the remaining data.


Root Cause



A software use or operation error : Summary view which includes the custom section to filter the contents has the problem. CSS height of the data is reduced as the custom section is occupied the space in the report.

Resolution



Perform the following local-change:
The  behaviour is specific to only one report.

1) Create a Label in custom section.
2) Place the following code as a value of the label.

<style>#data_scroll{   height : 100% !important;}  </style>
3) Save the section and re-run the report.

 

Published September 10, 2015 - Updated October 8, 2020

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