Support Article
Issue while executing pzAssemblePreprocess
SA-38016
Summary
User gets the below error on creating a case after uprgrade to Pega 7.2.2 environment.
Error Messages
"pzSectionBody_1(); /* Problem executing pzAssemblePreprocess for RULE-HTML-SECTION X-Y-Z-Work PYCASEHEADER #20170329T183504.659 GMT com.pega.pegarules.pub.PRRuntimeException: property definition open failed for RULE-OBJ-PROPERTY WORK- PYLABEL #20140919T060941.376 GMT */"
Steps to Reproduce
Login to the respective portal and try creating a case.
Root Cause
The rule involved in displaying the section is not properly generated and assembled after upgrade. Hence is the error on section assembly.
Resolution
Performing "Revalidate & Save" resolved the issue as it regenerates the code for the use by the section for Case ID header display.
Published June 1, 2017 - Updated October 8, 2020
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