Support Article
Listener does not release requestors
SA-11143
Summary
A listener is designed to process background integration tasks.
However, shortly after starting the listener (after 10 initial requests) it is unable to process any further requests due to borrower time outs.
Error Messages
2015-03-14 13:12:31,856 {ABSOLUTE} [stenerThreadPool : 0] [ ] ( internal.mgmt.PREnvironment) ERROR JMS|CSTWorkflowASync|Services|CaptureInbound - Problem obtaining requestor from ServiceRequestorPool
com.pega.pegarules.pub.PRException: Timed out borrowing service requestor from requestor pool
Steps to Reproduce
Fire requests to Pega listener, first 10 requests gets processed successfully. After this the error can be observed in the logs as it is unable to get a requestor from the pool.
Root Cause
The root cause of this problem is a defect in Pegasystems’ code/rules.
Resolution
This issue is resolved by HFix-22074.
Published June 25, 2015 - Updated October 8, 2020
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