SA-3239

Summary

Pega Administrator would like some assistance monitoring the standard Project Management (PMF) framework agents to ensure that they can recover from it going down in a timely manner and not lose any data as a result of it not running.

Error Messages

None

Steps to Reproduce

Have the TrackRemainingEfforts of PMF agent fail

Root Cause

NA

Resolution

Although System Management  tool is normally used to check Agent health status this will only allow for on demand monitoring. Someone will need to log into SMA tool and observe the Agent health. For automatic monitoring and notification, you may use Autonomic Event Services product.

Reference:
https://pdn.pega.com/autonomic-event-services-aes/how-to-perform-administrative-tasks-in-autonomic-event-services-aes-enterprise-edition

AlertEmail — Notifies subscribers in real time that a system event has created a new performance alert or exception. The scorecard can include the following alerts: PEGA0010 - Agent Disabled

You can also send AlertEmail scorecards for specific alerts such as AlertEmailAgentDisabled