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Support Article

Prospects Onboarding screen displays incorrectly

SA-52415

Summary



Background displays incorrectly for Prospect Onboarding screen when selecting all the columns for display.


Error Messages



Not Applicable.


Steps to Reproduce

  1. Launch the Pega Customer Service for Healthcare (SHC) Web portal
  2. Open the Prospect Onboarding landing page
  3. Select all the columns from the select or hide columns link. The screen displays incorrectly


Root Cause



An issue in the custom application code or rules. The width of the New Application wizard was changed.


Resolution

Perform the following local-change:

Add the below code in the UserWorkForm:


<style>

div[node_name="shcIndPortalProspects"]{max-width:none;}

<style>


Published April 20, 2018 - Updated October 8, 2020

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