Support Article
Rule count is not Displayed
SA-942
Summary
The rule count for several ruleset versions is displayed as zero, when the ruleset is opened in the developer portal.
Error Messages
NA
Steps to Reproduce
Open the ruleset in the developer portal to view the rule count.
Root Cause
RULE-OBJ-REPORT-DEFINITION DATA-RULE-SUMMARY PZGETTOTALRULECOUNT which fetches the data has the max record size set to 500 and hence it able to fetch data only for the first 500 rulesets. If there are more than 500 rulesets then this issue will be encountered.
Resolution
HFix-9951 resolved the issue
Published June 12, 2015 - Updated October 8, 2020
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