Support Article
Server going down on running Trace open rule for Service SOAP
SA-5967
Summary
Everytime we are trying the trace open rule for a service soap, the environment goes down with a null pointer exception.
Error Messages
caught exception java.lang.NullPointerException
Steps to Reproduce
1.Open Service SOAP
2. Run the Trace Open Rule
3. Run the Service SOAP
Root Cause
N/A
Resolution
Hotfix Item: HotFix 6340 resolves the issue.
Published January 31, 2016 - Updated October 8, 2020
Have a question? Get answers now.
Visit the Collaboration Center to ask questions, engage in discussions, share ideas, and help others.