SA-26672

Summary

 

User sees errors in JBoss logs and the Async services such as Agents start to fail. A JVM restart is needed to resolve the problem.

 

Error Messages

2016-07-22 18:05:05,362 [l-threads-314680595)] [ STANDARD] [ ] [ your_app:02.05] ( pegarules.resadap.RAClient) ERROR - Caught exception while creating Connection, javax.resource.ResourceException: IJ000453: Unable to get managed connection for java:/eis/PRAdapterCF

Steps to Reproduce

Not Applicable

Root Cause

A defect in Pegasystems’ code or rules.

Resolution

This issue is resolved by making the following local change: 

1. Stop and then Uninstall prpc_j2ee_jbossJBM.ear from JBoss Admin console.
2. Stop the JVM.
3. Modify prpc_j2ee_jbossJBM.ear/META-INF/jboss/jboss-pradapter-ds.xml.
 
Increase the max-pool-size to 100.
 
<connection-factories>
                <no-tx-connection-factory>
                                <jndi-name>eis/PRAdapterCF</jndi-name>
                                <rar-name>prpc_j2ee14_jbossJBM.ear#pradapter.rar</rar-name>
                                <!--connection-definition>javax.resource.cci.ConnectionFactory</connection-definition-->
                                <connection-definition>com.pega.pegarules.internal.etier.interfaces.PRRAConnectionFactory</connection-definition>
<max-pool-size>100</max-pool-size>
</no-tx-connection-factory>
​
4. Repackage the ear with the modified jboss-pradapter-ds.xml.
5. Bring up the JVM and deploy the modified ear.