Support Article
Unable to open flows in Pega 7.1.7
SA-8135
Summary
The users are not able to open many flows in PEGA 7.1.7 through Process modeler, where as the same flows can be opened in PRPC 5.5 version. On trying to open the flow, the screen shows the loading image for a long time and then an error is displayed.
Error Messages
Request Failed. Please Re-Submit.
Steps to Reproduce
Open the flow in Pega 7.1.7 using Process Modeller.
Root Cause
The root cause of this problem is a defect in Pegasystems’ code/rules as the canvas based rules can not be opened if the rule data contains strings having special characters.
Resolution
This issue is resolved by hotfix item HFix-21277.
Published January 31, 2016 - Updated October 8, 2020
Have a question? Get answers now.
Visit the Collaboration Center to ask questions, engage in discussions, share ideas, and help others.