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Support Article

Unable to search keywords with special characters in NBAA

SA-12502

Summary



When searching for propositions containing a particular string starting with the special character, $,  User requires the ability to search for propositions containing a particular string starting with the special character - $.


Error Messages



Not Applicable


Steps to Reproduce



1. Create a proposition with description containing a string starting with a special character such as "$13"
2. Make sure the proposition is populated on the offer palette at runtime
3. Search for the string in search tab and you won't see any results


Root Cause



This special character is not a valid character. Valid characters  includes alphanumeric and "-", "_", "!", "%", "@", ".".

Resolution



Use an acceptable character.

Published July 30, 2015 - Updated October 8, 2020

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