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PEGA CHAT Enhancements in 7.31

Pls provide me rest of the answers. Thanks 

12/04/2017 - 12:35
PEGA CHAT Enhancements in 7.31

Pls provide answers to other questions.

12/01/2017 - 08:57
Is there a way to run agent on a specific node?

Onkar,

You have to disable the agent schedule for the other node. Navigate to Node tab of Agent rule and check the list of schedules per node.

Open the required node schedule and...

09/21/2017 - 11:13
How to trace an SLA ?

Yes you can try that method...

09/18/2017 - 10:03
Error while importing PegaKM_7.31

If you delete the index and retry then it should work fine.

09/06/2017 - 09:12
Lock not available in table and cache

PR_SYS_LOCKS and (Designer Studio -> Process & Rules -> Tools -> Work Admin -> All Locks) gives same data. Moreover (Designer Studio -> Process & Rules -> Tools ->...

09/06/2017 - 09:09
2 Parent Case sharing data

You can share data between 2 cases using thread level data pages. But will you be able to elaborate your requirement?

09/06/2017 - 08:53
How to read the content of a text file

Hi Alex,

Below links should help you.

https://pdn.pega.com/use-service-file-rules-rule-service-file-read-file-input/use-service-file-rules-rule-service-file

https://pdn.pega....

09/05/2017 - 08:35
CTI PopUp Port 5028 is already in use

Screen pop is triggered if there is any incoming call or the call is being simulated.

Pls follow this link to understand more on this.

https://pdn.pega.com/pegatube/support-guide-how...

09/05/2017 - 06:52
Locking Issue in explicit commit

Yes you are right, Commit step method or CommitWithErrorHandling activity will release the lock if being called explicitly and their operation is successful. 

Whenever a...

09/05/2017 - 05:00