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Support Article

SMS delivers late after changing time zone to Istanbul

SA-16755

Summary



After change the time zone to (UTC +2) Istanbul, SMS delivers 4.5 hour late. 
 

Error Messages



Not Applicable


Steps to Reproduce



Change time zone to Istanbul.


Root Cause



The clock change in Turkey occurred one week later. SMS Server in the system delayed messages related to a parameter which still used day light saved clock. 

Resolution

Set all the clocks an hour back. 

Published January 31, 2016 - Updated October 8, 2020

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