Support Article
HTTP Status 404 - The requested resource is not available
SA-27430
Summary
Help resource files are missing in Pega Marketing 7.13.
Error Messages
HTTP Status 404 - /prhelp/rule-/rule-obj-/rule-obj-flow-/rule-obj-flow-offer/new.htm
message /prhelp/rule-/rule-obj-/rule-obj-flow-/rule-obj-flow-offer/new.htm
description The requested resource is not available.
HTTP Status 404 - /prhelp/rule-/rule-obj-/rule-obj-report-/rule-obj-report-definition-/rule-obj-report-definition-segment/new.htm
message /prhelp/rule-/rule-obj-/rule-obj-report-/rule-obj-report-definition-/rule-obj-report-definition-segment/new.htm
description The requested resource is not available.
Steps to Reproduce
- Create Segment page.
- Click Help icon (?). Error message is displayed.
- Create Offer page.
- Click Help icon (?). Error message is displayed.
Root Cause
Pega Marketing help resource files were missing.
Resolution
Apply HFix-29014.
Published August 23, 2017 - Updated December 2, 2021
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