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Support Article

Screen is getting hanged when selectAll checkbox is checked

SA-31810

Summary



Screen is getting hanged when selectAll checkbox is checked on Grid header.


Error Messages



HTTP Error 414 Request URI too long


 


Steps to Reproduce



Configure grid, then use the select all checkbox when more than 90 items are in the grid.


Root Cause



Load balancer setting.

Resolution



Perform the following local-change:

Go to Apache/conf/http.conf file and add LimitRequestLine , LimitRequestFieldSize “bytes” which is used to limit the size of the HTTP request that will be accepted from the client.
 
Increase the below parameter size.

LimitRequestLine    xxxxx
LimitRequestFieldSize  xxxxx


 


 

 

Published January 3, 2017 - Updated October 8, 2020

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