Support Article
SMA Requestor Management page does not show up anything
SA-25167
Summary
System Management Application (SMA) Requestor Management page does not show up anything in Chrome browser.
The page gets blank in order to see the data in Requestor Management page system restart is required.
Error Messages
<Date>[http-apr-7664-exec-4] [ STANDARD] [ Delta:02.09.01] ( internal.mgmt.Executable) ERROR vtcpdev| <IP Address> <mailId> - Execution denied for class: RedirectAndRun&ThreadName=Tracer&Location=pyActivity=Data-TRACERSettings (activity: TracerOptionsAvailable&ConnectionID=H2ABD02FD696C9C1B1F7009DE2442DBA1)
Steps to Reproduce
1. Access SMA through Chrome browser.
2. Click on Requestor Management.
3. Select any requestor from the list.
4. Click Trace button.
5. Enter credentials.Requestor Management page does not show up anything.
Root Cause
SMA is only supported on Internet Explorer browser.
Resolution
Access SMA on Internet Explorer.
Published July 15, 2016 - Updated October 8, 2020
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