Support Article
Update XLS version
SA-4014
Summary
We would like to know if it's possible to update Excel version to dowload reports in format .xlsx in all instances:
There is no error yet, but potentially in a couple of weeks we would reach a number of rows higher than allowed by the current excel version (which is 65K rows). This ticket is to avoid further errors in excel generation. Unfortunately we cannot provide you a screenshot as in the meantime there is not enough data in the db to force the error.
Resolution
Our goal is to be cross-browser compatible and putting the document into true xls or xlsx format would require an ActiveX control, which won't work in Safari/Firefox/Chrome.
We have two ways to send data to Excel; the one used via Export to Excel and the one used via Edit in Excel. Both use an Active X control to do this.
Export to Excel is available on all browsers, we basically send the html of the listview over to Excel. Due to the Active X dependency, xls is the only available option when the user is on the Internet Explorer browser.
There are no plans to change this functionality.
Published January 31, 2016 - Updated October 8, 2020
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