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Support Article

Workbasket "Roles" security not honored

SA-9926

Summary



You have a Role configured for a workbasket, but you find that any user in the workgroup is able to perform assignments in the workbasket regardless of the role.

Error Messages



Not Applicable

Steps to Reproduce



1. Configure a workbasket with a role other othan than operator's role. 
2. Create an assignment that routes to that workbasket. 
3. Click on the assignment link and observe that you can open and work on that assignment.


Root Cause



You, as an application developer, created a Rule-Acess-Role-Obj (RARO) for User4 role in @baseclass and as a result provided full access to the users.

Resolution



Removing the RARO solves the issue.

Published June 12, 2015 - Updated October 8, 2020

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